Diaper Bag - Nylon Black

At Kiorinda, we handle every order with care to ensure a smooth and reliable delivery experience. All items are shipped from our fulfillment location in France, where each product is inspected, securely packed, and prepared for dispatch.

Order processing takes 1 to 5 business days. Once your package has been handed over to the courier, you will receive a tracking link by email so you can follow your delivery at any time.

Standard delivery to Australia generally takes between 3 and 14 business days. The exact timeframe may vary depending on your region, courier conditions, and peak seasonal demand. Deliveries to major cities are typically faster than to more remote areas.

We work with trusted logistics partners to ensure your parcel arrives safely, on time, and in perfect condition.

Your satisfaction is important to us. If your purchase does not meet your expectations, you may return the item within 30 days of delivery for a full refund.

To start a return, please contact our support team at info@kiorinda.com. Include your full name, order number, and a brief explanation of the issue. If the product arrived damaged or defective, please attach a photo as well. We will reply within 1–2 business days with a prepaid return label and instructions.

Return shipping costs are fully covered by us. Once you receive your return label, simply print it, place it on the parcel, and drop off the package at the designated courier location stated in the instructions.

Returns can be sent to one of the following official return addresses:

28 Rue de l’Aubépine
75019 Paris
France

12 Harrison Road
Adelaide SA 5009
Australia

We will confirm the correct return address for your order in our email response. Our goal is to make the return process clear, simple, and worry-free.